COVID-19

If you are having a medical emergency, please call 911. This page is meant to help educate you on ways to take care of yourself and how to decide where to go if you exhibit COVID-19 symptoms.  Our clinics are open per the schedule below and are ready to serve you, both for your normal urgent care needs as well as to help you navigate any COVID-19 symptoms. We DO have COVID-19 Testing available for the uninsured. Your first step is to initiate a visit with one of our providers. Use the links below for more information. We will update this page regularly with new helpful information.

While you are wisely staying home, this weekly email will include some helpful resources to encourage you and remind you of what is true during a time that can and will be scary for many. While we should be physically distancing ourselves at this time, we should not isolate emotionally, spiritually, and mentally.​ Subscribe for regular updates on activities to do with your family at home, reminders from God's word, and ways you can self-isolate well.

For most people at this time, the wisest thing to do will to be to stay at home and self-isolate. This will help slow down the spread of the disease and protect elderly and immunocompromised individuals.

Staying at home and limiting exposure risk is the wisest decision for your physical health. We know though that it can take a toll on your emotional, social, and mental health. Watch this quick video to learn how you can care for your whole self in addition to your physical concerns during COVID-19.

What is COVID9?

COVID19 is a novel (new) strain of coronavirus. The outbreak first began in Wuhan, China but has since spread around the world. This virus is especially concerning because there is no community immunity and the rate of spread is high. For most individuals (current studies show ~80%), symptoms will be mild and you will be able to treat at home. Because this is a new virus, medical professionals around the world will be working together in the months to come to help better understand how to treat. This is why governments are taking precautionary measures to keep individuals at home and lower the rate of spread. You may be experiencing COVID19 symptoms if you feel:

  • Fever

  • Cough

  • Shortness of breath

  • Chills, or repeated shaking with chills

  • Muscle pain

  • Headache

  • Sore throat

  • New loss of taste or smell

What to do if you have COVID-19 Symptoms

COVID19 is a virus that can cause an infection in your lungs. Viruses are small organisms. There are many types that cause different illnesses. COVID19 is a novel (new) strain which means there is no community immunity. Most individuals that experience the symptoms listed above will get better with time and self care. At this point it is best for people experiencing symptoms to stay home. Below is some information for you to consider as you care for yourself at home. 

If you are unable to breath, or if your fever exceeds 104 degrees, or if you do not urinate in 24 hours go to the ER. 

How to Monitor and Treat a Fever at Home

One key symptom of COVID19 is that your body will run a fever (a temperature over 100) as it fights off the illness. A fever up to 102 can be helpful because it allows the body to respond to the infection. If a fever gets too high (104 degrees, after treatment), it can be dangerous and you should seek medical attention. 

 

There are ways you can monitor and treat a fever at home.  Please review the documents linked below to learn how you can help your body fight off the infection. 

Can or should I get tested?

We do have testing capabilities for uninsured patients. To be tested you will need to first have a visit with a provider to help determine if testing is needed and to help you navigate the results. You should initiate the process to discuss testing with a provider if you are experiencing mild to severe upper respiratory symptoms like cough, shortness of breath, or fever. You might also choose to get tested if you have been around someone with a known exposure to COVID-19. HealthCare workers and First Responders are also encouraged to consider being tested. 

What if my employer asks for a work note?

During normal operations, we are happy to give work or school notes to help employers and educators understand your absence. As we are in the middle of a pandemic for a virus that has no communal resistance the guidance will be the same for everyone. First, most counties in our area have issues a "shelter in place" order for non-essential employees. So employers should be doing their best to keep workers at home. Second, If you are what would be classified as an "essential employee" and exhibit symptoms, you should use the following guidelines provided by the CDC to determine when you can return to work. 

You can return to work 72 hours after:

You have been fever free (unmedicated) AND symptoms like a cough/shortness of breath have ceased AND it's been at least one week since the start of symptoms.

If your employer is asking for a work note you can point them to this website for the general guidance. 

Other Resources

If you read through the resources above and you need additional medical care, consider the following resources:

Do a COVID19 Screening and pay for a Telemedicine Call ($40):

Go to an area ER because symptoms are worsening (can't breathe, a fever you've tried to treat at home won't go <104 degrees). Call ahead to help staff be prepared:

Dallas Area Hospitals:

Medical City Dallas

7777 Forest Ln,

Dallas, TX 75230

972-566-7000

Presbyterian Hospital Dallas

8200 Walnut Hill Ln.

Dallas, TX 75231

214-345-6789

Baylor Medical Center Dallas

3500 Gaston Ave.

Dallas, TX 75246

214-820-0111

Children’s Medical Center

1935 Medical District Dr.

Dallas, TX 75235

214-456-7000

Parkland Memorial Hospital

5200 Harry Hines Blvd.

Dallas, TX 75235

214-590-8000

Plano Area Hospitals:

Medical City Plano

3901 W 15th St

Plano, TX 75075

972-596-6800

Presbyterian Hospital Plano

6200 W Parker Rd

Plano, TX 75093

972-981-8000

 

Baylor Medical Center Dallas

4700 Alliance Blvd.

Plano, TX 75093

469-814-2000

 

Children’s Medical Center Plano

7601 Preston Rd.

Plano, TX 75024

(469) 303-7000

 

Parkland Memorial Hospital

5200 Harry Hines Blvd.

Dallas, TX 75235

214-590-8000

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